Privacy Policy

What information do we collect?

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey or fill out a form.

When purchasing from or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address or phone number. You may, however, visit parts of our site anonymously.

How and when do we collect information?

Information is collected only when visitors to the site voluntarily provide it. Visitors to this site who do not wish for their personally identifiable information to be collected are not obligated to provide such information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience
    • (Your information helps us to better respond to your individual needs.)
  • To improve customer service
    • (Your information helps us to more effectively respond to your customer service requests and support needs.)
  • To process transactions
    • (Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.)
  • To send periodic emails
    • (The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.)


How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order. We offer the use of a secure payment processor. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

This policy was last modified on October 11, 2019.

Contacting Us

If you have provided your email address and wish to remove it from our database, or if there are any questions regarding this privacy policy, you may contact us.

Links

www.calpg.org (for everyone)
www.calpg.online (for treatment professionals)

Disclaimer

The information on this site is provided for informational purposes only. Only a professional can diagnose a gambling problem. 

CalPG makes its best efforts to ensure information on this site is up to date. However, casinos in California have no obligation to report changes to their programs to us, and information may at times be missing or out of date. If you observe information which needs to be updated, please contact us here.

CalPG does not provide diagnostic or treatment services, and accepts no responsibility for such use.

Please call 1-800-GAMBLER (426-2537), or contact your physician, a local addiction or a mental health agency for more information about gambling disorder.
 

© 2024 California Council on Problem Gambling. All Rights Reserved.