Privacy Policy

What Information Do We Collect?

We collect information from you when you place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

When purchasing from or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, or phone number. You may, however, visit parts of our site anonymously.


 

How and When Do We Collect Information?

Information is collected only when visitors to the site voluntarily provide it. Visitors who do not wish for their personally identifiable information to be collected are not obligated to provide such information.


 

What Do We Use Your Information For?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your experience: 
    Your information helps us respond to your individual needs more effectively.
  • To improve customer service: 
    Your information enables us to address your customer service requests and support needs more efficiently.
  • To process transactions: 
    Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason without your consent, except for the express purpose of delivering the purchased product or service.
  • To send periodic emails: 
    The email address you provide for order processing may be used to send you updates about your order and occasional company news, product or service updates, promotions, or other relevant information. 
     

 

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information:

  • We use a secure payment processor, and sensitive information is transmitted via Secure Socket Layer (SSL) technology.
  • All sensitive data is encrypted and stored only by authorized parties with special access rights, who are required to keep the information confidential.
  • Your private financial information (e.g., credit card details) is never stored on our servers. 
     

 

How Long Do We Retain Your Information?

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.


 

Your Rights Regarding Your Data

You have the right to:

  • Request and receive the personal data we hold about you
  • Request corrections to any inaccurate or incomplete data.
  • Request deletion of your personal data (the "right to be forgotten")
  • Object to certain data processing activities.
  • Receive your personal data in a portable format.
  • Opt out of marketing communications.

Data will be provided or deleted within 3 business days upon receipt of your request.

To exercise any of these rights, please contact us


 

Do We Use Cookies?

We do not use cookies. However, some third-party services we use (e.g., analytics tools) may utilize cookies.


 

Do We Disclose Information to Outside Parties?

We do not sell or trade personally identifiable information to anyone. We may share or disclose personally identifiable information to trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential, and we may release information to comply with the law, enforce site policies, or protect rights, property, or safety.


 

Analytics and Tracking

We use analytics tools, such as Google Analytics, to understand how users interact with our site. These tools may collect information such as your IP address, browser type, and pages visited. You can opt out of Google Analytics tracking by visiting their opt-out page.


 

Third-Party Links

Occasionally, we may include or offer third-party products or services on our website. These third-party sites have their own privacy policies. We are not responsible for the content or activities of these sites, but we welcome feedback to help maintain the integrity of our site.


 

Data Breach Notification

In the unlikely event of a data breach, we will notify affected users via a reasonable and common method, and within a reasonable and common timeframe, as required by applicable laws.


 

California Online Privacy Protection Act Compliance (CalOPPA)

We have taken the necessary steps to comply with CalOPPA. We will not distribute your personal information to outside parties without your consent.


 

General Data Protection Regulation (GDPR) Compliance

If you are located in the European Union, you are entitled to additional rights under GDPR. These include the right to access, delete, restrict processing, and receive a copy of your personal data. Please contact us  to exercise your GDPR rights.


 

California Consumer Privacy Act (CCPA) Compliance

Under CCPA, California residents may request information about how their data is used, opt out of data sharing, and request data deletion. Please contact us  to submit a CCPA request.


 

Children’s Online Privacy Protection Act (COPPA) Compliance

We do not knowingly collect information from anyone under 13 years old. Our website, products, and services are directed to individuals aged 13 or older.


 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.


 

Your Consent

By using our site, you consent to our privacy policy.


 

Changes to Our Privacy Policy

If we decide to update our privacy policy, we will:

  • Post the changes on this page.
  • Update the "last modified" date below. 
     

Last Modified: December 25th, 2024


 

Contacting Us

If you have questions about this privacy policy or wish to exercise your rights under applicable privacy laws, please contact us.

If you wish to remove your email address from our database, please contact us using the above details.

Links

www.calpg.org (for everyone)
www.calpg.online (for treatment professionals)

Disclaimer

The information on this site is provided for informational purposes only. Only a professional can diagnose a gambling problem. 

CalPG makes its best efforts to ensure information on this site is up to date. However, casinos in California have no obligation to report changes to their programs to us, and information may at times be missing or out of date. If you observe information which needs to be updated, please contact us here.

CalPG does not provide diagnostic or treatment services, and accepts no responsibility for such use.

Please call 1-800-GAMBLER (426-2537), or contact your physician, a local addiction or a mental health agency for more information about gambling disorder.
 

© 2024 California Council on Problem Gambling. All Rights Reserved.